Terms and conditions of use
a. Unless stated otherwise, the price of the product is exclusive of value added taxes (VAT, HST etc.) and shipping costs.
b. Upon confirmation of the order, TSPROF will charge Purchaser using the payment information provided by the Purchaser. Shipment of the products is done only after the confirmation of payment by the Purchaser’s banking institution.
c. The images of the products used on the website are for the illustrational purposes only, TSPROF has the right to change the packaging, colors and other non-technical aspects and features of the product as long as the product’s functionality is not changed. Where a product is sold with additional accessories, TSPROF may provide the accessories mentioned in the purchase order or updated versions of the same accessories as long as the original functionality of the accessories wasn’t changed.
d. The use of the Product shall be at the Purchaser’s sole discretion and responsibility. Purchaser shall ensure that the operation of the products are done by an experienced person and in accordance with the instructions enclosed for each particular product.
Delivery policy. Customs Fees & Duties
The following are related to items shipped internationally (see previous paragraph). When packages are shipped internationally, they may be subject to import taxes, customs duties, and/or fees imposed by the destination country. These charges will typically be due once the shipped goods arrive at the country of destination.
You are responsible with ensuring to comply with laws and regulations of the country of destination. TSPROF does not have any responsibility on these additional charges that may apply.
Please note that certain countries may require certain documentation before the items are sent. If the necessary information is not provided, this may result in delays in the order or sending order back to us.
Generally, buyers pay additional costs such as duties, taxes, and customs clearance fees. Import charges can vary widely but are most commonly based on the price and type of item, package weight and dimensions, origin country, and the taxes, duties, and fees of the destination country.
TSPROF is unable to predict which of these fees, if any, will be applied, and cannot calculate or collect these fees or taxes however to estimate the fees and duties you may refer to third-party online services (e.g. https://www.simplyduty.com/import-calculator/). Please be informed that TSPROF doesn't take any responsibility for results provided by the third-party online services. Alternatively, you should check with your local tax advisor for more information.
In some cases customs will return your order back to the sender. It usually happens if customs request additional information from a customer but doesn’t get a reply. In such cases additional cost for sending it again is paid by the buyer. Alternatively the cost of the items will be refunded, the shipping cost is non-refundable in this case.
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers ), email address, and phone number. We refer to this information as “Order Information”.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use PrestaShop to power our online store. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at [email protected]
or by mail using the details provided below:
IP Khudiakov Alexei Sergeevich
Bldn. 60 10 let oktyabrya
Izhevsk, 426000 Udmurt State