Terms and conditions of use
b. Upon confirmation of the order, TSPROF will charge Purchaser using the payment information provided by the Purchaser. Shipment of the products is done only after the confirmation of payment by the Purchaser’s banking institution.
c. The images of the products used on the website are for the illustrational purposes only, TSPROF has the right to change the packaging, colors and other non-technical aspects and features of the product as long as the product’s functionality is not changed. Where a product is sold with additional accessories, TSPROF may provide the accessories mentioned in the purchase order or updated versions of the same accessories as long as the original functionality of the accessories wasn’t changed.
d. The use of the Product shall be at the Purchaser’s sole discretion and responsibility. Purchaser shall ensure that the operation of the products are done by an experienced person and in accordance with the instructions enclosed for each particular product.
Delivery policy. Customs Fees & Duties
The following are related to items shipped internationally (see previous paragraph). When packages are shipped internationally, they may be subject to import taxes, customs duties, and/or fees imposed by the destination country. These charges will typically be due once the shipped goods arrive at the country of destination.
You are responsible with ensuring to comply with laws and regulations of the country of destination. TSPROF does not have any responsibility on these additional charges that may apply.
Please note that certain countries may require certain documentation before the items are sent. If the necessary information is not provided, this may result in delays in the order or sending order back to us.
Generally, buyers pay additional costs such as duties, taxes, and customs clearance fees. Import charges can vary widely but are most commonly based on the price and type of item, package weight and dimensions, origin country, and the taxes, duties, and fees of the destination country.
TSPROF is unable to predict which of these fees, if any, will be applied, and cannot calculate or collect these fees or taxes however to estimate the fees and duties you may refer to third-party online services (e.g. https://www.simplyduty.com/import-calculator/). Please be informed that TSPROF doesn't take any responsibility for results provided by the third-party online services. Alternatively, you should check with your local tax advisor for more information.
In some cases customs will return your order back to the sender. It usually happens if customs request additional information from a customer but doesn’t get a reply. In such cases additional cost for sending it again is paid by the buyer. Alternatively the cost of the items will be refunded, the shipping cost is non-refundable in this case.